Refund Policy
Draft for review. This document has not yet been reviewed by a lawyer and will be finalised before we open for sales. Last updated 2026-11-12.
[Owner decision needed before launch: the terms below are a proposed default.]
- First payment: if you are not satisfied, ask within 7 days of your first payment and we will refund it in full if you have generated no more than 2 videos.
- Technical failures: a video that fails to generate, or is blocked by our checks, does not use a credit. If a problem on our side stops you from using the service, contact us and we will fix it or refund the affected period.
- Renewals: you can cancel at any time and keep access until the end of the paid period. Renewal payments are not refunded after credits have been used, except where the law requires.
- Legal rights: nothing here limits any refund or withdrawal rights you have under mandatory consumer law where you live.
To request a refund e-mail shoyebhasa@gmail.com from your account address. Refunds go back to your original payment method through our payment provider, which may take several days.